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All about purchasing

Before purchasing

Shipping
Choose shipping to your home or pick up at a store or in our partner network
Payment
Use secure online payment, bank transfer, or other popular payment methods.
Stores and pick up points
Pick up your package in one of our stores or in the partner site.
Frequent questions
Read what other customers are asking. Maybe you will find the answer to your questions there as well.
Terms and conditions
We establish ourselves on maximum helpfulness to the customer, but we have business here for order
Protection of personal data
We take care of your personal data in accordance with the principles of GDPR and we never pass it on to anyone.
How to purchase
Get a quick overview of how to shop as conveniently as possible.

After the purchase

Change in the order
Realized that you need to edit something, but the order has already been sent? That's fine.
Return in 30 days
Learn how to return noncomforming goods. With us, it goes quickly and without haggling within 30 days.
Problem free return
Return goods easily and quickly through the e-shop interface
Client center
Call us on the payment-free line, write to us or come ask us for help in person.

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